Words from our Satisfied Clients
called Tony as soon as we got our very expensive pre-lit out of the
box on the day after Thanksgiving as half the lights were not
working. My husband had tried to fix it but we were both pulling our
hair out. We got Tony's name and number and he came out within a
couple of days and got it running perfectly again in about an hour.
We are Christmas nuts and we like to say "He saved our Christmas!!"
Definitely call him - I will bet he can fix it!! What a relief!
~ Kerry Colwell ~
We contacted ChristmasTreeRepair the day after Thanksgiving when we put up our pre lit Christmas tree only to discover that hundreds of lights were not working. My husband and I were certain we would need to purchase another tree to replace our current tree ~ we even went out shopping for one. Needless to say, the pre lit trees we were interested in were completely sold out. Tony from ChristmasTreeRepair contacted us the next day and he was able to assess our situation immediately. Much to our surprise, Tony was able to repair our tree that day! He had given us an initial quote and honored that price even after the job took longer and required more light changes. The service was professional and an excellent value. We will certainly use ChristmasTreeRepair again.
~ A Satisfied Customer
We put up our prelit Christmas tree early in December, and it seemed to be working fine. About a week later, we noticed that there were a bunch of lights out all around the middle about half way up the tree. Shortly thereafter, the lights at the top of the tree went out. We tried to fix it ourselves, but were unable to do so. We figured that we would have to buy a new tree for next year. We left it up until Christmas, but then took it down because it looked pretty awful. We went to Seasonal Concepts the week after Christmas thinking that maybe we could get a new tree on sale, but there was nothing there that appealed to us, and also, they were still very expensive even on sale. As we were leaving, we saw a note on the door advertising Christmas tree repair. I checked on the webpage mentioned, sent an email describing our problems, and received an email back right away. We agreed on a price to repair the tree, Tony came from Altoona to Ames and picked the tree up, kept it for a week or so, called and said that it was fixed, and that he would bring it back at a time that we agreed on. The price was right and the service was excellent. We were very satisfied with the experience that we had, and I would recommend it to others who may be having problems with their tree.
~ Jim Stephenson ~
After spending several frustrating and unsuccessful hours trying to find the cause of an unlit portion of my pre-lit Christmas tree, I contacted ChristmasTreeRepair.com and was extremely pleased with the fast response, availability, and dedication to completing the job that has my Christmas tree shining bright this year.
~ A Satisfied Customer ~
Thank you for your prompt response and great service for our 5 year old lighted christmas tree. We thought it was probably shot and considered buying a new one. After your service call I was amazed at how quickly you fixed everything. I think we will be having you out for the start of each Christmas season to get our tree up and running. Happy holidays to you and your family.
Marty and Linda A. ~
Tony promptly responded to my e-mail requesting an estimate and we set up an appointment. Tony came to my home as promised and got my pre-lit Christmas tree back in working order. I would definitely recommend his service to any of my friends.
~ Pam B. ~
My husband had the dreaded "fix the Christmas tree lights" duty. I had read about this service in the newspaper and after more than 2 hours of struggling with multiple unlit branches, my husband suggested (or was that pleaded?) that we try it. Not only did Tony save us from having to buy a new tree, he saved us from the aggravation of trying to fix it ourselves at a very busy time of year. Tony fixed the branches that weren't working and then replaced all the burned out bulbs he could find on the remainder of the tree quickly and courteously. What a great idea!
~ Linda Krypel ~
Hooray! My Christmas tree is twinkling again! I was about to throw out my lights-already-on artificial tree even though it was not that old. I was so tired of having sections of lights go out. And I wanted some different colored lights on it anyway. But no need for such drastic measures! ChristmastreeRepair to the rescue! Tony was helpful, calm and totally got me back in the Christmas spirit! A winner!
~ Jane ~